Privacy policy

At STRPICHAT: Video Chats, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our application. By using STRPICHAT, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide During Registration

When registering for STRPICHAT, we collect the following information:

  • Photo: Optional, used for profile customization.
  • Nickname: Display name for your account.
  • Age: Required to confirm eligibility.
  • Country: To enhance regional content and preferences.
  • Preferred Language: To provide content and interactions in your language.
  • Personal Bio: Any information you voluntarily share about yourself.
  • Tags: User-provided interests for better connection suggestions.

1.2 Automatically Collected Information

When you interact with STRPICHAT, we may collect the following information:

  • Device Information: Such as device type, operating system, and unique device identifiers.
  • Usage Data: Pages visited, interactions within the app, and time spent on features.
  • IP Address: Used for security, analytics, and regional content delivery.

1.3 Communication Data

We may collect the content of chats or messages you send to ensure compliance with our Terms of Use and improve app moderation.

2. How We Use Your Information

We use the information collected to provide, improve, and secure the STRPICHAT experience:

  • Profile Creation and Customization: To enable a personalized user profile.
  • Content Personalization: Deliver relevant user feeds, suggestions, and regional content.
  • Service Optimization: Analyze app usage for feature improvements and bug fixes.
  • Moderation and Safety: Enforce community guidelines, prevent abuse, and enhance user safety.
  • Customer Support: Address user inquiries and provide technical assistance.
  • Marketing and Notifications: Send optional updates about new features and promotions (you can opt out).

3. User Rights and Choices

You have the following rights regarding your data:

  • Access: View the personal data you have shared with us.
  • Edit: Modify your profile information through the app settings.
  • Delete Account: Permanently delete your account and associated data.
  • Withdraw Consent: Opt out of specific data collection or usage (e.g., marketing emails).

To exercise these rights, please contact us at dev_helps@strchch.cyou.

4. Data Retention

We retain your personal data only as long as necessary to provide our services or comply with legal obligations. Upon account deletion, all associated personal data is permanently removed from our systems, except as required by law.

5. Third-Party Services and Links

The App may include links to external websites or third-party services. Please note that we are not responsible for the privacy practices or content of these external platforms. We recommend reviewing their privacy policies carefully before sharing any personal information.

We place a high priority on your privacy and are committed to protecting your personal data. To enhance the performance and usability of our App, we utilize services provided by Firebase and Kochava.

Data Collection by Firebase and Kochava

Firebase and Kochava may collect certain information related to your device and usage of the App. This information may include:

  • Device Information: Details such as your device model and operating system.
  • Log Data: Records including your IP address, browser type, and pages you navigate to within the App.
  • Usage Data: Metrics like how frequently you use the App and the features you engage with.

Purpose of Data Collection

The data gathered by Firebase and Kochava is used for the following purposes:

  • Performance Monitoring: To assess how the App operates and ensure a smooth user experience.
  • Analytics and Optimization: To understand user behavior, enhance functionality, and improve overall performance.
  • User Support: To diagnose issues, address user concerns, and provide efficient assistance.

For more detailed information about how Firebase and Kochava handle and process your data, we encourage you to review their individual privacy policies. These policies provide comprehensive insights into their data practices and your rights as a user:

*Google Analytics for Firebase (https://firebase.google.com/policies/analytics)

*Kochava (https://www.kochava.com/website-visitor-privacy-policy/?int-link=menu-website-privacy)

6. Security Measures

We employ industry-standard measures to protect your data, including encryption, secure servers, and regular audits. While we strive to ensure the security of your information, no method of transmission or storage is 100% secure. Please protect your account by using a strong password and avoiding sharing it with others.

7. Children’s Privacy

STRPICHAT is intended for users aged 18 and above. We do not knowingly collect data from children under the age of 18. If we discover that a user is under 18, we will promptly delete their account and associated data.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of any significant updates through the app or email.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: dev_helps@strchch.cyou

By using STRPICHAT: Video Chats, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your information.